Home › Customer Service › Shipping & Delivery

Shipping & Delivery Policy

Timely arrival, tamper-proof packaging, and guaranteed early delivery so you look and feel extraordinary for your special occasion.

The Re_wearo 5-Step Delivery Journey

How we ensure your designer ensemble reaches you in pristine condition, exactly on schedule.

Step 1

Order Booking

Select your event date and submit custom measurements or standard sizing.

Step 2

Inspection & Steam

Master tailors inspect every seam, followed by hospital-grade steam sanitization.

Step 3

Secure Dispatch

Packed in breathable luxury garment covers with tamper-proof seal and live tracking.

Step 4

1-2 Days Early Delivery

Delivered to your doorstep 1-2 days before your occasion for a stress-free fitting.

Step 5

Effortless Pickup

Pack into the prepaid return bag; our courier collects it the morning after your event.

Pan-India Delivery Coverage & Timelines

We deliver to over 19,000+ pin codes across India via premium express courier networks (Bluedart Express, Delhivery Air, and DTDC Priority).

Destination Region Dispatch Lead Time Expected Arrival Buffer
Metro Cities (Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata) 2–3 business days prior 1–2 days before event date
Tier 2 Cities & State Capitals (Pune, Ahmedabad, Surat, Jaipur, Lucknow, Chandigarh) 3–4 business days prior 1–2 days before event date
Rest of India / Tier 3 Towns 4–5 business days prior 1 day before event date
Guaranteed Early Arrival: You do not pay extra rental fees for the buffer days! For instance, if your wedding event is on December 15th, your outfit will arrive on December 13th or 14th at no extra daily rental cost.

Luxury Garment Packaging & Tamper Protection

Designer ethnic wear requires specialized handling. Every Re_wearo parcel is packed with meticulous care:

  • Breathable Dust-Proof Garment Bag: Protects hand-embroidered silks, organza, and velvet from moisture and atmospheric particles.
  • Padded Hangers & Protective Acid-Free Tissue: Placed around heavy zardozi, latkans, and dupattas to prevent creasing and friction.
  • Tamper-Evident Security Seal: Ensures that only you are the first person to unpack the sanitized outfit upon receipt.
  • Pre-labeled Return Satchel: Included inside the package along with clear step-by-step repacking instructions.

Live Tracking & Delivery Updates

Once your ensemble leaves our Surat fulfillment center, you will immediately receive an automated tracking link via WhatsApp and SMS containing:

  • Courier Partner Name & Direct Airway Bill (AWB) Tracking Number.
  • Real-time transit updates and live delivery vehicle ETA.
  • Delivery agent contact details for direct coordination if you reside in a gated society.

Shipping & Delivery FAQs

Are shipping and reverse pickup charges included? +
Yes! We offer transparent, subsidized two-way express shipping. Both the forward delivery to your doorstep and the reverse pickup after your event are arranged seamlessly by Re_wearo.
Can I have the outfit delivered to my wedding destination or hotel? +
Absolutely. You can enter any hotel, resort, or banquet destination address across India at checkout. Please ensure you provide the recipient guest name registered with the hotel reception along with your room number.
What if the delivery is delayed due to weather or courier transit? +
We dispatch all outfits with a generous 1-2 day early buffer specifically to account for unforeseen courier delays. In the rare event of severe regional weather or flight cancellations, our emergency operations desk will immediately arrange an alternate express routing or coordinate with our nearest regional logistics hub.

Need Express Delivery or Date Coordination?

Reach out to our logistics desk to check express delivery availability for your pin code.